This course is open for all those Information Technology (IT), engineering and business students interested in Information Technology Management. The main topics are: IT Governance. Service Management. Technological Resources Management. Risk Management. Outsourcing and Offshoring. Students analyze organizational structures and identify the relationship that the Information and Communication Technology (ICT) area has with other departments, aiming to promote alignment with the company’s top management. They also analyze approaches to ICT Governance and Service Management. In the end, they are able to develop ICT Strategic Plans that guide the actions of the ICT area in the medium and long term, in accordance with Corporate Governance.
Questions about de course?
Prof Marco Antônio Paludo – [email protected]
